Charlotte is UHCAN Ohio’s Operations Director. She spent 14 years in Claims, Training, Quality Improvement & Customer Service Management at Aetna before coming to UHCAN Ohio as the Administrative Coordinator in 2005. Charlotte became the Operations Director in 2011 and manages the day to day operations of the organization including budgeting, auditing, corporate reporting human resources, staffing patterns, supervision, employee benefits, grants management and reporting, contracts, vendors, IT, office logistics and database oversight. Charlotte is a certified facilitator and licensed clergy, registered to serve in the State of Ohio and within the Franklin County Sheriff’s Office.
Charlotte’s most valued asset is her family. She is married with 5 sons and 1 daughter and affectionately known as “Gi Gi” by her 3 grandchildren.