The Ohio Department of Insurance provides instructions for filing a complaint about your health insurance with the Ohio Department of Insurance. Read the several pages there and decide if you want to file your complaint electronically or by paper through the mail. You may file your complaint electronically (on-line).
If you want to file your complaint by mail, call this number 1-800-686-1526 and ask for the paper complaint form to be mailed to you. Mail written complaints to:
The Ohio Department of Insurance
Consumer Services Division
50 West Town Street
Third Floor/Suite 300
Columbus, OH, 43215
Keep in mind that when you file a complaint, either by paper or electronically, your complaint may become a public record that the Department of Insurance would disclose to anyone asking for the complaints. We suggest if you have concerns about this that you call the complaint line 1-800-686-1526 and ask how the Ohio Department of Insurance will protect your confidential medical information or other personal information.